Thursday, March 22, 2007

CGO Goes Mainstream

It's nice to see an idea go mainstream. Ted from InfoWorld expanded on the idea of the CGO which I have written about a few times, here and here. Obviously the position is being framed out, and doesn't even exist yet in most companies. Ted quotes Rich Walker from GreenBiz with his ideas:

"A CSO is an advocate and educator, a visionary, a change manager and a cheerleader, and above all else, a results-driven manager."

"CSOs must serve at least three roles: They must look inward, end-to-end driving business opportunity; they must look outward, walking the talk and communicating with customers and other stakeholders; and they must lead. A CSO must articulate, implement and sustain the organization's vision of sustainability and provide visibility and transparency of that vision both internally and externally."

This is a first stab, and it's not a bad one. But it reflects the same problem we are having with the CIO role - it mixes up the role and manager and leader, where the individual is never sure whether they are supposed to optimize the existing process, or invent new processes. This clearly needs to be worked out before the role is created; we don't need another top level C position with the same murky job description. For me, the CGO is pure leadership - find the new things that will drive our business forward that are environmentally friendly in tech, then we will turn them over to the CIO to build them out.

2 comments:

Ted Samson said...

Thanks for the links, Mark, and for bringing me to your blog. I'm fairly new to this beat, so it's great to have more resources..

It's indeed interesting to see that the idea of a CSO/CGO becoming increasingly popular.

For me, the CGO is pure leadership - find the new things that will drive our business forward that are environmentally friendly in tech, then we will turn them over to the CIO to build them out.

I don't see the position as being strictly technical. I imagine the individual would have his or her fingers in many pies, including contributing to the decisions of what vehicles are in a company's fleet; what environmental regulations a company might or might not support; how a company might reuse and recycle its wares; etc.

Mark Ontkush said...

Hi Ted,

Thanks for posting. I agree that it's a good idea not have just a purely technical role for CSO. Actually, my original was to convert the CIO role to CGO, so that's where I'm coming from. I do agree that ultimately you have to touch every department, I'm just worried about yet another C-role with undefined powers, limited/no staff, and no authority to make real change happen.

mark